Traffic monitoring

website: Alibaba.com

alibaba logo

Alibaba Group Holding Limited is a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services via web portals. It also provides electronic payment services, a shopping search engine and data-centric cloud computing services. The group began in 1999 when Jack Ma founded the website Alibaba.com, a business-to-business portal to connect Chinese manufacturers with overseas buyers. The site is ranked 61 globally and 44 in China according to Alexa (Alexa, 2015.)

alibaba traffic

Key words: “Manufacturers, Suppliers, Exporters, Importers, Products, Trade Leads, Supplier, Manufacturer, Exporter, Importer”

page resource - alibaba

Search in Bing: Manufacturers

manufacturers

Search in Bing: suppliers

suppliers

References:

Alibaba Ltd. (2015). Retrieved 20 September 2015 from: http://www.alibaba.com/

Alexa. (2015).Alibaba.com Site Overview. Retrieved 20 September 2015 from: http://www.alexa.com/siteinfo/alibaba.com

Alibaba Group. In Wikipedia, the free encyclopedia [Wiki]. Retrieved from: https://en.wikipedia.org/wiki/Alibaba_Group

Compare 3 Australian TV shows

The three TV shows that are going to be analysed are The Bachelor, 60 minutes, and MasterChef.

  • Domain

*Channel 9

Nine

Nine Network, commonly known as Channel Nine or simply Nine, is one of five main Australian commercial free-to-air television network. It is one of the two highest-rating television networks in Australia, along with the Seven Network and ahead of Network Ten, ABC, and SBS.

http://www.9jumpin.com.au/ Allows visitors to watch free TV online and catch up on all favourite TV shows including full episodes and movies.
http://www.ninemsn.com.au/ Get all the latest local and international news, sport, movies, money, travel and more.
http://www.9news.com.au/ Get latest news and headlines from Australia and the world.

*Channel 10

TENplay

Network Ten, commonly known as Channel Ten or simply Ten, is an Australian commercial broadcasting network. It is the third Australian free-to-air television network to make its debut after Nine Network in 1956 and Seven Network in 1956.

http://tenplay.com.au/ Watch your favourite TV shows from Channel TEN

 

 

  • Content

*60 minutes

60 Minutes is an Australian version of the U.S. television newsmagazine program 60 Minutes airing on Sunday nights on the Nine Network. It uses a high volume of visual content, mostly videos and some pictures, in its website.

*The Bachelor

The Bachelor (or sometimes The Bachelor Australia) is an Australian version of the American reality television series adapted from the same name. The series, produced by Shine Australia, premiered on Network Ten on 8 September 2013 and is hosted by Osher Günsberg. It uses videos for the majority of the content in the net page.

*MasterChef

MasterChef Australia is a Logie Award-winning Australian competitive cooking game show based on the original British MasterChef. It is produced by Shine Australia and screens on Network Ten. Restaurateur and Chef Gary Mehigan, Chef George Calombaris and food critic Matt Preston serve as the show’s main judges. A high volume of visual content, includes videos and pictures, are used in the website.

page

  • Connections

*60 minutes

60 min logo

The site has links to Other Nine Network sites.

http://www.9jumpin.com.au/

http://www.yourtv.com.au/guide/

http://www.ninemsn.com.au/

http://www.9news.com.au/

http://wwos.ninemsn.com.au/

http://thefix.ninemsn.com.au/

*The Bachelor & MasterChef

the bachelar logo  masterchef logo

The sites have a number of links.

  • Other Network Ten sites.

http://tenplay.com.au/

http://tenplay.com.au/news/national

http://tenplay.com.au/sport

http://tenplay.com.au/tv-guide

http://tenplay.com.au/general/my-tv

  • Social networks

https://www.facebook.com/TheBachelorAU

https://twitter.com/TheBachelorAU

https://instagram.com/thebachelorau/

https://www.facebook.com/MasterChefAU

https://twitter.com/masterchefau

https://instagram.com/masterchefau/

http://pinterest.com/masterchefau/

 

  • Community

*60 minutes

The site is designed so every page has a link to social media sites includes Facebook, Twitter, and Instagram.

60 min commu 

 

*The Bachelor & MasterChef

The site is designed so every page has a link to social media sites includes Facebook, Twitter, and Instagram. For MasterChef, a link to Pinterest can also be found.

the bachelor masterchef

Down the bottom of the site, there are links to Facebook, Twitter, and Instagram as well.

the bachelor 2

 

  • Communication

60 minutes

In the website there is a ‘Contact Us’ link down at the bottom for visitors sending their story suggestions or general feedback to 60 Minutes by completing the online.

60 min contact 1

This can be done by mailing, faxing, phone-calling or emailing as well. Specific office address, fax number, phone number, and email address are provided.

60 min communi

The Bachelor & MasterChef

There is a ‘Contact Us’ link at the bottom of each site, where visitors can find office address, phone number and fax number of main cities in Australia.

tenplay - contact us.JPG

tenplay - contact us 2

  • Cross promotion

There is cross promotion for iPhone, iPad, Sony Bravia TV, Windows Phone and Xbox One.Tenplay is trying to encourage viral marketing by having all its content available in a variety of devices.

tenplay cross promotion

ELEVEN TV shows and ONE TV shows are promoted as well.

browse shows

References:

Network Ten Pty Ltd (2015) The Bachelor. http://tenplay.com.au/channel-ten/the-bachelor

Network 9 (2015)60 minutes. http://www.9jumpin.com.au/show/60minutes/

Network Ten Pty Ltd (2015) MasterChef. http://tenplay.com.au/channel-ten/masterchef/

Compare 3 Social Networks

4639 (2)

“Pin It” Pinterest  

Pinterest is a free photo and video sharing social media website that allow users to share photos and infographics, which is based on the virtual pinboard style. It enables the users to create and manage central topic or theme based image collections like events and hobbies. Pinterest is more like a visual discovery tool while users can simply browse other user’s images and save individual pins to one of their own boards by using the “Pin It” button.

pinterest1        pinterest-logo

#Hashtag#  Instagram

Instagram allows users to take pictures and videos, then customize it with filters and creative tools. Images can be shared instantly on a variety of social networking services, such as Facebook, Twitter, Tumblr, Flickr and more. A part of using Instagram is hashtagging posts, so others can see and follow, like and comment the photos. It is widely popular with people who love to share photos with family and friends, which has grown from an app with a loyal following in a few years. Today, Instagram has more than 200 million active users who have shared more than 20 billion photos. Initially, it supported only iPhone, iPad and iPod Touch, but later Android camera phones were also added to the list.

 instagram  instagram-logo

Tumblr

Tumblr is a network of over 50 million simple short-form blogs enable users to post quotes, videos, images and other content, with the option for their own design. Users can follow other users’ blogs, as well as make their blogs private. Many companies also use Tumblr for rapid sharing of photos or videos. Much of the website’s features are accessed from the “dashboard” interface, where the option to post content and posts of followed blogs appear.

tumblr-yahoo

Pinterest and Instagram are photo-sharing social networking sites where users can upload photos for other people to see. The main difference is that Instagram is more of sharing user’s own personal photos while Pinterest leans more towards uploading interesting photos that found online. Instagram is readily available on their phones and makes uploading photos online easy and convenient. People go on Pinterest usually go to find things that interest them.

 Use-Pinterest-or-Instagram

The users pin 3,472 images per minute on Pinterest while 216,000 photos has been posted per minute on Instagram with more than 20 billion sharing photos. According to Lucy Hitz, Pinterest’s format lends itself naturally to a rapid-fire pinning process that spreads content like wildfire and is especially valuable to brands smart about linking directly from Pins to product sites. And she believes that people instagram all day and everyday in the worldwide, and when people post, they’re in the app and looking at their feeds, which makes it a perfect place for brands to get in front of eyes and jump to top-of-mind. It’s also interesting to note that 58% of the Interbrand Top 100 have active accounts on Instagram with Pinterest a close second, and Tumblr coming in third.

Screen-Shot-2014-06-30-at-4_25_11-PM

Referencing:

Pinterest. [Wiki] Retrieved from: https://en.wikipedia.org/wiki/Pinterest

Lucy Hitz. (2014). 8 Stats You Should Know About Tumblr, Instagram, And Pinterest. Retrieved from: http://simplymeasured.com/blog/8-stats-you-should-know-about-tumblr-instagram-and-pinterest/#i.1mx5jzlhkucogz

[Infographic] The Science of Instagram. Retrieved from: http://danzarrella.com/infographic-the-science-of-instagram.html

Difference Between Pinterest and Instagram. Retrieved from: http://www.differencebetween.net/technology/web-applications/difference-between-pinterest-and-instagram/

Brief Analysis on Site Traffic

Background information

Year-end digital travel sales for 2014 will total more than $450 billion worldwide, according to eMarketer’s estimate, and strong growth in Asia-Pacific and Latin America are helping drive overall worldwide sales growth, which will increase 13.3% this year (eMarketer). Consumers across the world are becoming more comfortable on making purchases on the internet, and digital travel sales are beginning to mature on a global basis. eMarketer develops digital travel sales estimates as a subset of business-to-consumer (B2C) ecommerce for 19 global markets, and according to January 2014 forecasts, only three of those markets will still see double-digit growth rates by 2017: China, India and Italy. China’s robust 20.0% growth rate will be a significant outlier, with Italy and India increasing at 11.5% and 11.1% respectively.

According to Joseph Carrabis, “females purchase strategically and consider other’s opinions as a guide to making their own decision”. Compared with males, it seems that females are more aware of servicing needs through time. Thus Joseph Carrabis concluded that when targeting females, “don’t sell them on now, sell them on now and again and yet again”.

Based on the above information, it easy to find that people are getting used to digital travel sales these days. Some important factors including foreign markets (i.e. China Italy and India), and females can be considered when it comes to possible target market. The website can tailor some special travel package for these group of people.

Furthermore, five ways to choose hotels include checking independent hotel ratings, hotel chains and facilities, location, rates and discounts, and boutique hotels, according to Erica Johnson, a person who love to travel and have traveled all continents. Thus, visitors may prefer to have these relevant information when browsing booking website and making choice.

 

Website #1: www.booking.com  booking

Product offering

The product offering is accommodation booking including hotels, villas, apartments, motels, loges, bed & breakfast, inns, resorts and etc. Besides, the website provides English service and other 41 languages so that visitors can choose their preferred language, making their booking much easier and convenient.

Possible target markets

According to Alexa.com, most visitors come from Italy (8.8%), the United States (7.0%), Spain (6.7%), Germany (6.2%), and the United Kingdom (5.2%). Relative to the general internet population, people who went to graduate school are over-represented at this site while the audience for this site among people who did not go to college and people with some college education is similar to the general internet population. As for browsing Location, people browsing from school and from work are greatly over-represented. Also, females are over-represented at this site and males are under-represented.

Based on the data above, the possible target market of Booking.com would be highly-educated female European and North American, mostly college and graduate students and people who at work.

Website #2: http://www.tripadvisor.com/  TripAdvisor

Product offering:

TripAdvisor is a travel website which features reviews and opinions on accommodations, including hotels and accommodations and vacation rentals, as well as restaurants and attractions in approximately 147,000 destinations throughout the world. Visitors can browse these on TripAdvisor.com to plan and book their perfect trip. Low airfares, free travel guides, worldwide vacation rental listings can also be found on the website. Besides, tripadvisor.com in the United States and localized versions of the TripAdvisor Website in 45 other countries are offered in 28 languages.

Possible target markets:

More than half visitors are from the United States (54.5%). There are also visitors in Thailand (2.6%), Sweden (1.7%), Poland (1.7%) and India (1.6%). Relative to the general internet population, people browsing from school are greatly over-represented at this site than people at home and at work. As for gender, females are over-represented while males are under-represented. As for education level, people who did not go to college and people with some college education are over-represented at this site. Therefore, the possible target market of TripAdvisor.com would be female American, low education level.

Website #3: http://www.trivago.com/  trivago

Product offering

Focusing on hotel, Trivago.com provides visitors to search and compare hotel prices, read reviews and browse photos. The site compares prices for over 730,700 hotels from more than 200 booking sites, such as Booking.com, Expedia, Hotels.com, and Priceline.com, so that visitors can find their ideal hotel deal.

Possible target markets

Nearly two thirds of visitors are located in the United States (64.6%), and the other locate in Germany (2.7%), Saudi Arabia (2.5%), United Kingdom (2.2%) and Spain (2.1%). Relative to the general internet population, people who over-represented at this site are those who went to graduate school and people who browse from home. The audience for this site among people with some college education is similar to the general internet population. Few people chose to browse this site at school. Still, females are over-represented while males are under-represented. Accordingly, the possible target market of Trivago.com would be female and highly-educated people, mostly American and some Europeans.

Website #4: https://www.wotif.com/  wotif

Product offering

Wotif.com provides travel arrangement and reservation services including online booking for accommodation, flights, trip planning, and car hire with the latest deals, offering great value travel choices locally and around the world. Audiences can access to the biggest range of hotels in Australia and New Zealand on Wotif.com.

Possible target markets

Most visitors are located in Australia (78.8%), and others are from India (3.3%), United States (2.0%), New Zealand (1.5%), and Singapore (1.3%). Relative to the general internet population in gender, education and browsing location, female, people who did not go to college and who went to graduate school, and people browsing from school and from work are over-represented at this site. Based on the data above, the possible target market of Wotif.com would be mostly Australian, female, high school students and people who at work.

 

Differences

table1Integrated, it’s clearly that Booking.com perform the best among all four websites, with the highest global ranking, longest daily page views per visitors and daily time on sites, the lowest bounce rate and the most sites linking in. This means Booking.com is much appealing to audiences. However, Booking.com load very slow compared with other three websites.

Referencing:

Joseph Carrabis. Gender Marketing Web Design Differences (2006). Retrieved 6 September, 2015, from: http://learnonline.canberra.edu.au/mod/url/view.php?id=893749

eMarketer. Digital Travel Sales Mature Worldwide. Retrieved 6 September, 2015, from: http://www.hospitalitynet.org/news/4063934.html

Erica Johnson. 5 Ways To Choose Your Hotel. Retrieved 6 September, 2015, from: http://www.streetdirectory.com/travel_guide/12208/hotels_and_hostels/5_ways_to_choose_your_hotel.html

Alexa. booking.com Site Overview. Retrieved 6 September, 2015, from: http://www.alexa.com/siteinfo/booking.com

MintGlobal. Booking.com B.V. Retrieved 6 September, 2015, from: https://mintglobal-bvdinfo-com.ezproxy.canberra.edu.au/version-2015820/Search.Quick.serv?_CID=2&context=3EYIBMJYHPPXOEP&FromId=Home

Alexa. tripadvisor.com Site Overview. Retrieved 6 September, 2015, from: http://www.alexa.com/siteinfo/http%3A%2F%2Fwww.tripadvisor.com

Alexa. trivago.com Site Overview. Retrieved 6 September, 2015, from: http://www.alexa.com/siteinfo/http%3A%2F%2Fwww.trivago.com

Trivago. In Wikipedia, the free encyclopedia [Wiki]. Retrieved 6 September, 2015, from: https://en.wikipedia.org/wiki/Trivago

Wotif. About us. Retrieved 6 September, 2015, from: https://www.wotif.com/p/about-us

MintGlobal. WOTIF.COM HOLDINGS LIMITED. Retrieved 6 September, 2015, from: https://mintglobal-bvdinfo-com.ezproxy.canberra.edu.au/version-2015820/SelectDatabase.serv?_cid=104&context=3EYIBMJYHPPXOEP&SearchTerm=trivago

Five ‘I’s

Five ‘I’s

Website: http://www.alibaba.com/

Identification: The orange logo of Alibaba.com and its slogan “Global trade starts here” really stand out on the left top corner of the website.ali1

Individualization: The “Sign In” option on the top is for both buyers and merchants to login their Alibaba account. “For Buyers” and “For Suppliers” links are designed separately in order to convenience these groups of people. Besides, different versions of Alibaba.com with other languages such as Spanish, Japanese are set up as well, facilitating people speaking different language to engage within Alibaba.

Interaction: Alibaba provides its users several types of communication facilities like Facebook, Twitter and Instagram. The company also facilitates its users through online Customer Service. Customers can contact Alibaba to inform them about their queries by “Contact Us” link.

Integrity: The organization should seek to generate the trust with its clients through privacy statements that ought to be agreed prior to surfing an account on a website (Pepper, Rodgers & Dorf 1999).Classified rules and polices helps to build safety and security and strengthen the users’ trust of Alibaba.

Alibaba 2 (2)

 

Website: https://au.yahoo.com/?p=us

Identification: the YAHOO! Logo with deep purple color

Individualization: Users can login their Yahoo account with the “Sign In” option on the right top corner. Yahoo website allows the users to select their respective regions and access to different language version webpage. Local weather forecast based on individual location is shown in the middle as well.

Interaction: “Help” option at the right bottom corner

Integration: Integration involves a combination of social media platforms and overall parts of the company (Chaffey & Smith 2013), which serves to generate interest and potentially keep the client on the site (Pepper, Rodgers & Dorf 1999). Yahoo further provide information of their partners including eBay, SEEK, Carsales, and match.com.

Integrity: “Safety” & “Privacy” option

Yahoo 1

Yahoo 2

Business models

 Brokerage model

At the heart of this model are third parties known as brokers, who bring buyers and sellers together to engage in transactions. Brokers play a frequent role in B2B, B2C, or C2C markets. Usually, a broker charges a fee or commission for each transaction it enables, but not always.

One of the examples of brokerage model is Alibaba.com, a trading website that connects Chinese manufacturers with overseas clients, which was launched by Jack Ma and 17 other founding members in 1999. By far it has become the biggest player in China’s fast-growing e-commerce market. Alibaba.com also take advantage of the globalization of industry and brings buyers and sellers together across distances, facilitating trade with China, Indian, Malaysia, and other up-and-coming world trade countries (Zahay, 2013).

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Unlike Amazon, which buys goods from suppliers and sells them to customers, Alibaba has acted as intermediary, connecting buyers and sellers and facilitating transactions between them.

Taobao subsidiary, Alibaba’s biggest website, is like a gigantic Chinese bazaar with about 760 Taobao_Logo-1024x768million product listings from 7 million sellers (Osawa, 2014). Merchants on Taobao were asked no fees for setting up and selling products, which is a big part of its appeal in China. Some people in the remote village in China even start their business with Taobao, by responding via email to potential buyers, registering orders and sorting stacks of invoices.

While Taobao is mostly for small merchants, TmallTmall, another shopping site run by Alibaba, is designed for bigger merchants, including some well-known brands such as Nike and Gap. With a smartphone and Alibaba’s online payment service, people can settle theghj78yuir utility bills in just a few seconds. Also, in order to solve the problem of buyers trusting the merchants on the site, Alibaba created Alipay, a payment system that protects buyers if sellers don’t deliver the goods.

This new network business model not only reduce production and marketing costs for manufacturers, but also it cleverly avoided bottleneck that formed because of distribution, logistics and inventory to Alibaba.

 

Advertising model

The web advertising model is an extension of the traditional medial broadcast model. Content on a website or in an email can be sponsored, providing another type of advertising opportunity. The website provides content, usually but not necessarily for free, and services such as emails, blogs, Instant Messaging, mixed with advertising messages in the form of banner ads. Usually, the advertising model works best when the volume of viewer traffic is large of highly specialized.

images works as an advertising model. The site quickly added other services, transforming it from a directory of sites to what is generally regarded as a portal, including news services, financial information, and a fantasy sports league. Soon Yahoo! was offering free email, personalized pages, and a free trial of a Yahoo! Store. Yahoo! Is not only an Internet survivor, but has prospered as a portal that offers a vast array of Internet-based services. Though Yahoo! Has had negative growth in several years while facing strong competitor like Google, it still has a strong customer base that is attractive to advertisers, as well as “a popular advertising portal that helps perspective customers target specific markets and provide industry insight”

untitled

Referencing:

Thibault, H. Alibaba delivers benefits of a new digital economy to remotest China. Retrieved from: http://www.theguardian.com/technology/2014/aug/25/china-taobao-ecommerce-alibaba-rural-china

Osawa, J. How to understand Alibaba’s business model. Retrieved from: http://www.marketwatch.com/story/how-to-understand-alibabas-business-model-2014-03-15-94855847

Roberts & Zahay. (2013). Internet Marketing: Intergrating Online & Offline Strategies, Third Edition. Mason: South-Western. p65-70.

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